The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Shower!
“The bathroom was a highlight of my stay, featuring consistent hot water that made every shower a relaxing experience.” view full review
Luggage Lifesaver!
“The ability to leave my luggage at the reception for the day after check-out was incredibly helpful, allowing me to explore without a burden.” view full review
Accessible Amenities
“I noticed that the hotel provided all necessary toiletries, like toilet paper and hand soap, ensuring a comfortable stay for everyone.” view full review
Cozy Comfort
“The room was well equipped with essentials, and I appreciated the provision of warm water, enhancing my overall comfort.” view full review
105 Mistry Mansion Ground Floor Mahatma Gandhi Road Kala Ghoda
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.4
Location
8.6
Service
5.4
Dining
5.9
Guest reviews
6.0/10
based on 27 reviews
8.4
8.4/10 based on 4 reviews
Daniel
United Kingdom,
December
2024
7.0/10
The Victoria Hotel is perfectly situated near Mumbai's CST Rail Terminal, making it incredibly convenient for sightseeing. The rooms are tidy and well-kept, though somewhat compact. The dining experience is decent but not exceptional, and the service had its ups and downs, especially with payment issues. Overall, it's great for exploring the city but could improve on a few service aspects.
Rooms
7.0
The rooms were neat and clean, but on the smaller side, offering just enough furniture for luggage.
Service
6.0
The staff were cordial, but there were issues with payment options, and the manager's late-night call was disruptive.
Location
9.0
The location is fantastic, very close to CST station and several attractions like Regal Square and Gateway of India.
Dining
7.0
The breakfast was just okay and there was no restaurant on-site, but there's a nearby eatery serving good veg food.
Facilities
6.0
Basic facilities are available, but they could be improved, especially the payment process.
Jennifer
United Kingdom,
December
2024
5.8/10
Rooms
Service
Location
Dining
Facilities
Edward
United States,
December
2024
5.2/10
Rooms
Service
Location
Dining
Facilities
Sebastian
United Kingdom,
November
2024
7.2/10
The hotel is conveniently located near CST station and various attractions in South Mumbai, making it a good place to stay for a short trip. The rooms are clean but small, and while the service is helpful, the breakfast options and amenities could be improved. The price is reasonable compared to nearby hotels, but the dining facilities are lacking as there is no restaurant on-site.
Rooms
7.0
The rooms were small but clean, providing just enough furniture to store luggage comfortably.
Service
8.0
The manager was accommodating, allowing me to keep my luggage even after checkout, which was very helpful during my shopping.
Location
9.0
The hotel is situated very close to CST station and many of South Mumbai's major attractions, making it quite convenient.
Dining
5.0
The breakfast was just okay, and there was no restaurant available for other meals.
Facilities
6.0
While the hotel doesn't have extensive facilities, the reception service was good.
Herbert
United States,
November
2024
7.0/10
Rooms
Service
Location
Dining
Facilities
John
United States,
November
2024
7.4/10
The hotel has spacious and clean rooms and is conveniently located near various attractions. However, my experience was marred by the less-than-friendly staff and some noise issues. Overall, it's a decent choice if you just need a place to crash without expecting a warm atmosphere.
Rooms
7.0
The rooms are spacious and clean, but a bit noisy.
Service
5.0
The staff was not very welcoming, which left a sour impression.
Location
9.0
It's situated in a great area, perfect for exploring nearby attractions.
Dining
Facilities
Sharon
United States,
November
2024
7.2/10
This hotel is conveniently located close to CST station and various attractions in South Mumbai, making it a practical choice for short stays. The rooms are clean but a bit small, and while the price is reasonable for the area, the breakfast options are only average. The staff is somewhat unhelpful, but on a positive note, they allowed me to store my luggage after checkout, which was a huge help for my shopping plans.
Rooms
The rooms are small but clean, with enough furniture to manage luggage. Rating: 7
Service
Service was average at best, with unhelpful reception staff, but the porter was accommodating. Rating: 5
Location
The location is excellent, very close to CST station and main attractions, making it easy to explore South Mumbai. Rating: 9
Dining
Breakfast was quite basic, not particularly impressive. Rating: 5
Facilities
The hotel lacks a full restaurant, which is a downside, but it does provide the necessary amenities for a short stay. Rating: 6
Jack
United Kingdom,
October
2024
7.4/10
Victoria Hotel is conveniently located near Mumbai's CST Rail Terminal, making it easy to explore local attractions like the Gateway of India and Colaba Causeway. The hotel rooms are clean, but my experience with the service was mixed, as I encountered some issues during my stay. Overall, it's a decent option for travelers seeking a central location, though improvements in service would enhance the experience.
Rooms
8.0
The rooms were good, neat, and clean, providing a comfortable stay.
Service
5.0
I had a mixed experience; while some staff were cordial, others were unhelpful during issues with room selections.
Location
9.0
The location is fantastic, close to CST Rail Terminal and several attractions like Marine Drive and Colaba Causeway.
Dining
9.0
The restaurant next door served very delicious vegetarian food, which was a real highlight.
Facilities
6.0
Facilities were standard, but the noise from the street was a bit disruptive.
Emerson
United Kingdom,
October
2024
6.8/10
Rooms
Service
Location
Dining
Facilities
John
United States,
October
2024
6.4/10
The hotel is conveniently located near CST station and some main attractions in South Mumbai, making it ideal for a short stay. The rooms are clean but quite small, and while the price is reasonable compared to nearby hotels, the breakfast offerings are just okay. The manager's flexibility with luggage storage after checkout was a nice touch, but some improvements could be made in service and amenities.
Rooms
7.0
The rooms are small yet clean, with just enough furniture for luggage.
Service
6.0
Service was functional, with the staff able to provide basic directions, though they didn't go beyond that.
Location
9.0
The hotel is very close to CST and GPO, making it easy to explore key sites in South Mumbai.
Dining
5.0
Breakfast was satisfactory but could be improved; no on-site restaurant available.
Facilities
5.0
No in-house dining options, and some basic amenities could use an upgrade.
Charles
United Kingdom,
October
2024
7.8/10
I had a pleasant stay at the hotel, located just a stone's throw from Mumbai's CST Rail Terminal. The rooms were neat and clean, making for a comfortable experience. The proximity to popular spots like the Gateway of India and Marine Drive was a significant plus. However, the breakfast options were quite limited, and I wish the towels were of better quality. Overall, it offered a good balance of comfort and value for money.
Rooms
8.0
The rooms were small but clean with enough space for luggage. They featured an AC and LCD TV, which was great for relaxing after a long day of sightseeing.
Service
9.0
The staff was helpful, always quick to respond to requests. They even allowed us to keep our luggage after checkout, which was a nice touch.
Location
10.0
The location is incredibly convenient, with easy access to the CST station and local attractions like the Churchgate railhead and Colaba Causeway, which makes getting around very easy.
Dining
5.0
There are good restaurants nearby, but the hotel itself does not have a restaurant, and the breakfast offered was just okay.
Facilities
7.0
The facilities were basic yet satisfactory for a budget hotel. However, I would have appreciated better-quality bath towels.
Michael
United States,
October
2024
5.6/10
Rooms
Service
Location
Dining
Facilities
David
United States,
September
2024
6.6/10
This hotel is a decent choice for a short stay in Mumbai, especially being close to CST station and major attractions. While the rooms are clean, they are quite small, which might not be ideal for everyone. The breakfast is average, and there’s no restaurant on-site, but the reasonable pricing offsets some downsides. The manager's flexibility with luggage storage after checkout is a plus.
Rooms
7.0
The rooms are small but clean and have enough furniture for luggage.
Service
5.0
Service was average; the reception staff could be unhelpful at times.
Location
9.0
The location is great, only a short walk from major attractions and public transport.
Dining
5.0
Breakfast was just okay; there is no restaurant available.
Facilities
6.0
Facilities are basic, and the hotel lacks some amenities like a restaurant.
Martha
United States,
September
2024
5.0/10
My stay at this hotel was a huge letdown. The photos online bear no resemblance to reality; I found dirty bedsheets and peeling walls, making it far from pleasant. The service was equally frustrating, with management trying to charge me more than agreed upon. The location isn't ideal, being quite far from popular areas, and the facilities left much to be desired.
Rooms
5.0
The rooms were small and not well-kept, with cleanliness being a significant issue.
Service
5.0
The management's customer service was terrible; they accused me of lying and tried to scam me on pricing.
Location
5.0
It's quite far from popular areas, about 3 km away from Colaba Causeway.
Dining
Facilities
5.0
Facilities like the restaurant and pool were nonexistent, which was very disappointing.
Lester
United States,
September
2024
5.4/10
I stayed at this hotel and I found it to be quite a mixed bag. The location is fantastic, making it easy to explore the area. However, the cleanliness of the rooms really left a lot to be desired, and I encountered some bugs which was quite off-putting. The service provided was average at best, but the staff at the entrance were very helpful. Overall, if you're just looking for a place to crash, it might serve that purpose, but don't expect a luxurious experience.
Rooms
5.0
The rooms were small and not very clean, with issues like bed bugs and faded walls. Definitely not the level of comfort I was hoping for.
Service
5.0
The service was pretty average. The reception staff seemed indifferent, although the security guard was more helpful.
Location
9.0
The location is great, with easy access to many attractions and public transport. It’s about a 10-minute walk to most places, which is convenient.
Dining
5.0
I didn’t have much of a dining experience at the hotel. There are several restaurants nearby that I preferred.
Facilities
5.0
Basic facilities provided, but nothing fancy. No Wi-Fi, which was a letdown.
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